Home Page - MS Concierge

WHAT OUR CLIENTS SAY ABOUT US

"MS Shift was built from the heart of a Concierge; filling the needs for our intense daily interaction with our world-wise guests. It’s format is very eye-pleasing, built to our needs, offers quick access to OpenTable for reservations availability, and the ability to text and email directly from the task is brilliant! The MS Shift support team has been very accommodating with tech glitches we’ve had during our transition – a learning curve for all! It’s a work in progress – one we’re happy to build into the best system!"

Harald Mootz, Assistant Chef Concierge, The St. Regis New York
Member of Les Clefs d'Or USA | NYCAHC

Restaurant Reservations

Book dining reservations seamlessly within Tasks.

Digital Task Log

A dynamic and sortable log tracks your bookings and reminders.

Maps and Navigation

Create custom directions with your hotel logo and save popular routes.

Guest Profiles

Improve guest experience and loyalty by tracking guest preferences and historical bookings.

Venue Information

Communication Center

Communicate with guest using multiple digital messaging channels.

Quick Links

Quick links provide access to information faster.

Itineraries and Document Library

Create custom itineraries and store documents within the system to easily access and share with guests.

Ticket Integration

Discover current events happening locally.

Mobile Concierge

Bring the concierge experience to the guest.

Flight Tracker

Provide your guest with up-to- date flight information.

Reporting & Metrics

Powerful performance and revenue reports.

SINCE THE RELEASE OF OUR FIRST SYSTEM, WE HAVE EXPANDED INTERNATIONALLY. AND WE WILL CONTINUE OUR GROWTH AS WE ALWAYS HAVE, BY LISTENING TO OUR CUSTOMERS AND THEIR EVER-CHANGING NEEDS.

Our goal is make sure you have the right balance of technology so you can maximize your productivity.