Every second matters at the Concierge Desk. Guests need information quickly and too many steps can slow down guest services. The Concierge Suite offers intuitive Concierge task log with an advanced workflow to help you keep up with your guests. Concierge are extreme multi-taskers. Being able to sort your task log customized to your preferences helps you be more productive. We help you get your tasks done in fewer clicks.
Navigation
Create custom directions and printables, save your popular routes. Find local businesses, view maps and get directions. Share these with your guest on the spot to get them where they need to go.
Text Messaging
Send text messages in a trackable texting feature inside the system. Communicate with your guests and see historical message history to stay in the loop.
Custom Itineraries
Save paper with a print-on-demand document library with e-send for custom itineraries and confirmations. Keep your team on brand and up-to-date with fresh custom confirmation layouts and itineraries.
Yelp & Google Interfaces
Action links get you to the information faster to obtain information and book reservations. Spend less time looking for information and more time speaking with your guests.
Reporting & Metrics
Powerful performance and revenue reports. Analyze your operation with meaningful insights that are tailored to what Guests Services managers value most. Measurements that help you quantify your goals.
Guest Profiles
Smart system that tracks historical bookings and preferences.
